FAQ
Everything most people ask before and after setting up JK BMS Remote. Pricing question not answered here? See the full breakdown on the pricing page.
Getting Started
What do I need to get started with JK BMS Remote?
+Do I need any technical or networking experience?
+How long does setup take?
+Compatibility
Which BMS brands does JK BMS Remote support?
+What if my exact BMS model isn't listed?
+Hardware
Do I need to buy a specific gateway, or can I build my own?
+Is wiring the gateway to my BMS safe?
+Pricing & Billing
Why are there two separate charges — a license and a subscription?
+What does a paid Cloud Service tier actually pay for?
+What happens if I stop paying for a Cloud Service tier?
+Is there a discount for multiple gateways?
+Can I get free access or a discount if I can't afford it right now?
+Data & Privacy
Where is my data stored?
+Who can see my battery data?
+Can I delete my account and data?
+Mobile App
How do I get alerts on my phone?
+Reliability
What happens to my battery if my WiFi goes down?
+What if JK BMS Remote's cloud has an outage?
+Can JK BMS Remote change settings on my BMS, or is it just read-only?
+Support
How do I get help or report a bug?
+Where can I see what's changed recently?
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